cs8 Privacy Policy — How Do We Handle Your Personal Data?

When you register an account with cs8, we collect personal details such as your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information — including your preferred payment method and transaction history — to process deposits and withdrawals in Philippine pesos (PHP) accurately and securely. As you use the platform, we automatically gather technical data such as your device type, browser, IP address, and session activity to keep your account secure and improve platform performance. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. We only collect information that is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for legal compliance and account security.

Your personal data is used primarily to create and manage your cs8 account, verify your identity, process transactions, and deliver the gaming services you signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — updates about promotions and new features on the platform. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure that our platform remains fair and secure for all Filipino players. We may use aggregated, anonymised data for internal analytics and product improvement, but this data cannot be used to identify you personally. cs8 does not use your personal information to make automated decisions that would significantly affect your account without human review. We will never sell your personal data to third parties, and we will never use it for purposes that are incompatible with those stated in this Privacy Policy.

cs8 may share your personal information with trusted third-party service providers who assist us in operating the platform — for example, payment processors, identity verification services, and cloud infrastructure providers. All such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or to protect the rights and safety of our players and the platform. We do not share your data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent. If cs8 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. In all cases, your data remains subject to the protections described in this Privacy Policy.

We retain your personal data for as long as your cs8 account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to online gaming operators in the Philippines. Technical logs and session data are retained for shorter periods and are regularly purged once they are no longer needed for security or operational purposes. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, and we will confirm the outcome of your request within a reasonable timeframe. Data that is required for ongoing legal proceedings or regulatory investigations may be retained beyond standard retention periods until those matters are resolved. We review our data retention practices regularly to ensure they remain proportionate and compliant.

Under the Data Privacy Act of 2012, Filipino players have the right to be informed about how their personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to object to processing that is not justified by a legitimate legal basis. You may also request the erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within the timeframe required by applicable law.

cs8 uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. We also use session cookies to monitor for unusual activity that could indicate unauthorised access to your account. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external marketing networks. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. Our use of cookies is limited to what is strictly necessary for security and a smooth user experience, and we do not use them to build advertising profiles. By continuing to use the cs8 platform, you consent to our use of cookies as described in this section.